I keep this picture on my desk. It's been there for more than 10 years. I keep it to remind me that no matter how hard you might plan something, there are always the real experts to keep in mind because no one can be an expert about the real needs of another person. I …
a seemingly unsuccessful two weeks
...but with light at the end of the tunnel. I am finally done with the board for this year. I had a blow-out last week with a couple of members over our competitor. I spent the last two days hand-feeding as much information as I could without being mad that they don't do this work …
